Informational Interview Essay Example | Topics and Well Written Essays - 750 words

Informational Interview - Essay Example This report includes a summary of questions that were asked to an employee in an accounting field. The questions were prepared to capture challenges one goes through in the field and importance of interpersonal, communication, speaking, team work and written communication among others. Discussion The employee interviewed started to work as a junior accounts manager with future objective of becoming a CFO Manager in a financial related organization. The interviewee chose to work in this field as he is good in Math and this is what he sees as the only way promotion and can secure him any job applied for in other companies. Some of the task assigned to him currently includes managing the trainees’ accounts, communicating with the bank to ensure that the trainees are paid in time (Guffey & Loewy 2010). He also helps in recruiting exercise of accountants for other departments in the organization. The respondents finds the work satisfying as he enjoys working as an accountant, solve new challenges and making other team members happy. He works hard to ensure that he is productive and all that he does is appreciated by both the junior and seniors. Although he enjoys working as an accountant, the work has pressure. He says that he has to ensure that he does not make any mistake it affects line activities above or under him. He works in the salary and finance department where he ensures that salaries are paid in time and the trainees are satisfied and happy to be paid what they have worked for in the past month. The respondent says that the field is very competitive as one goes up the rank, competiveness and challenges increase too. The industry at large requires one to incorporate both the accounting skills, deductive skills and good decision making skills. One is required to make good decisions on when a risk is worth taking; these skills have seen him get promoted twice since he started as a trainee four years ago(Fitch 2007). The respondent has worked in multi ple departments that has exposed him well and made him to feel that he is an all round person. This industry requires him to make information he learnt in college. The accounting, etiquette, technical communication skills and business ethics skills learnt in college has helped him to ensure he meets customer satisfaction in his field of work. Over time, the respondent says that he knows that it is possible to project customer’s future needs. This is important as they need to safe guard the company image at all cost. The employees are required to have the right morale and attitude as they work; to achieve this, the respondent says that they calculate the economic growth and from there salary increment for the employees is increased accordingly. Employee’s performance is not only measured from how much money one brings into the company, but it incorporates a mixture of other factors like one’s hard work, work ethics, creativity and communication within the employe es and to customers. The company values employee’s creativity and productivity. The respondent wants to see himself in a senior management position in the coming five to ten years. The position he is aspiring to hold by then includes project manager and to manage his own department, as he aspires to be a CFO later on. The communication needs in this field is effective and a mistakes can put an employee in a lot of trouble. The respondent s

Language and nonverbal communication in a problem solving task Essay

Language and nonverbal communication in a problem solving task - Essay Example Communication is a two-way process. There are two roles in a communicative act, the speaker or the sender of the message and the receiver or the audience. Without the speaker, there is no one to pass on the message. Without a receiver, there is no one to accept the message. The speaker and the receiver then is the key element to a successful transmission of message. Verbal communication focuses on the use of the spoken language. Whether one is in a face-to-face dialogue or in a limited communication, spoken language is an essential in conveying the message. Speech is needed to communicate a message, especially in limited communication. Non-verbal communication is used to emphasize the message conveyed. It evokes images and translates the spoken message into pictures and descriptions. The process and method of communication affects not only the verbal part of the communicative act but also the non-verbal part (Bavelas, et.al. p. 22). The concept of the working memory, thus, is important in understanding how speech and gestures are used in communication. Humans have a working memory, by which it is described as the perception and the knowledge, whether stored or new knowledge, that our minds have the capacity to store (Logie, p.2). This offers a conceptualization of how language, speech and gestures are used in a communicative act. Whatever we have stored in our minds, that is what the speaker and the receiver processes in order to understand the message transmitted. Context plays a big part in communication as it determines how the message is to be understood and is understood by the communicators. In face-to-face interaction, a comprehensive communicative act by which both spoken language and gestures are simultaneously used in order to better convey the message. Bavelas and Chovil (p.164) suggests that communication processes should consider the concurrent use of both the audible and the visible